Axos Bank

Research & Treasury Recon Supervisor

Job Locations USA-CA-HQ, San Diego
Job ID
Deposit Operations - Consumer
Position Type
Employee - Full Time
Axos Bank

Job Summary and Opportunity

The Deposit Operations - Research and Reconciliations Supervisor is responsible for managing and assisting with the reconciliation of Bank accounts and general ledgers as it pertains to day-to-day operations. 


  • Reconcile bank accounts and general ledgers according to set guidelines
  • Review and validation of all appropriate debit and credit adjustments and or cross entries
  • Troubleshoot problem situations and work with other teams and departments to resolve promptly
  • Research, identify, follow up and resolve any outages or discrepancies
  • Coordinate any certification or audits to ensure all deliverables are met by designated due dates
  • Ensure all data is analyzed and findings are communicated to appropriate parties
  • Monitors potential operational loss areas, analyzes operational losses and fraudulent activity
  • Reviews and monitors the processing of dispute claims to ensure adherence to Reg E and Visa No Liability timelines
  • Monitor and arrange for recovery of chargeback cases incurred by fraudulent activities
  • Communicate via phone, email and/ or letters with other bank employees, account holders, and financial institutions
  • Place or review Regulation CC holds to reduce the exposure of risk to the bank while adhering to compliant hold times
  • Onboard new Treasury customers / accounts, process outgoing wire and funds transfers
  • Verifies adherence to Bank policies, operating procedures and processes


  • High school diploma or equivalent
  • 2+ years’ banking in a retail or operational environment
  • 2+ years’ in leadership position or equivalent experience
  • Knowledge in banking products and services
  • Knowledge in banking regulation and compliance but not limited to the following: Regulation CC, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML)
  • Proficiency on Microsoft applications ( Excel, Word)
  • Strong verbal and written communication skills, including the ability to draft emails and letters to customer’s, other financial institutions, business units and vendors
  • Strong analytical and resolution skills
  • General accounting skills
  • Must maintain a calm and friendly attitude especially under pressure
  • Attention to detail and ability to multitask
  • Ability to perform all functions efficiently and accurately with limited to no procedural errors
  • Ability to navigate multiple systems at once


  • Some college


Born digital, Axos Bank has reinvented the banking model and grown to over $18.4 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).   


We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.   


Learn more about working here! 



Pre-Employment Drug Test:


All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana.  Axos Bank is a federally regulated banking institution.  At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.


Equal Employment Opportunity:


Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.


Job Functions and Work Environment:


While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


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