Axos Bank

  • Commercial Loan Servicing Representative

    Job Locations US-NV-Las Vegas
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    Job ID
    Job Type
    Regular Full-Time
    Loan Servicing
  • Description:

    Born digital, Axos BankTM has reinvented the banking model, growing to nearly $10 billion in assets in just 19 years. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 online banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX (NYSE: AX).   


    We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.   


    The Commercial Loan Servicing Representative is responsible for a variety of tasks with the primary focus on the financial risks related to the day to day management of the portfolio. This position will be required to perform necessary job duties in a manner that reflects and supports best-in-class service. The importance of accuracy, timeliness and attention to detail is vital to the successful and accurate processing of servicing requests. Candidates must be able to set priorities and organize requests received throughout the workday.


    Job Responsibilities:

    • Payment processing

    • Manual system and customer maintenance

    • System and client audits

    • Development and revision of process maps and procedures

    • Process automations, system integrations, and system testing

    • Ad-hoc projects as needed

    Key Skill Sets or Knowledge Requirements:

    • Capacity for advanced problem solving and critical thinking
    • Familiarity with business cycles, both fiscal and calendar
    • Experience working with the Jack Henry suite of products
    • Proficient in learning new mainframe loan systems
    • Advanced knowledge in Microsoft Excel, including but not limited to data transformation, functions/expressions, VBA, Macros

    Desired Career Experience & Education Requirements:

    • Experience researching complex problems and arriving at a viable solution
    • Bachelor's degree in business, economics, accounting, statistics or related course experience in math, statistics, computer science, or accounting
    • Experience modeling complex data sets in order to resolve an outstanding problem
    • Basic knowledge and understanding of commercial lending channels and practices (e.g. construction lending, syndicated loans, non-real estate lines of credit)

    • In-depth knowledge of adjustable, interest only, secured and unsecured lines of credit


    • 3+ years' experience in banking, lending, accounting, or financial services

    Apply directly for consideration as we are not using any outside agencies for any of our openings


    Job Functions and Work Environment:


    While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


    The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


    Equal Employment Opportunity:


    Axos Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.


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