Axos Bank

  • Senior Systems Voice Engineer

    Job Locations US-CA-San Diego
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    Job ID
    Job Type
    Regular Full-Time
    Information Technology - Infrastructure
  • Description:

    Born digital, Axos BankTM has reinvented the banking model, growing to nearly $10 billion in assets in just 19 years. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 online banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX (NYSE: AX).   


    We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.


    The primary responsibilities of the Senior Systems Voice Engineer will include:


    • Configuration of Cisco voice infrastructure utilizing Cisco Provisioning Manager
    • Configuration of Cisco Unity Connection Voicemail system
    • Assembly, installation and configuration of Cisco voice and network equipment
    • Planning, implementation and management of Cisco Jabber, Meeting Place and Meeting Place Express
    • Work with other IT team members to fulfill a Cisco Voice Engineer role, and schedule and prioritize activities on projects involving the deployment of application and software
    • Manage an IP Telephony refresh and rollout of VoIP phones across the enterprise
    • Documentation and evaluation of existing Voice and Data infrastructure
    • Planning, design and implementation of major Voice and Data network upgrades
    • Participate in office relocations, expansions, and other infrastructure changes
    • Work closely with OCEO to support any technical evaluations of telephony-related technologies
    • Assist in the design and development of network implementations
    • Perform all required operational maintenance and troubleshooting of supported systems
    • Evaluate and test software changes and updates supplied by vendors, prior to installation
    • Work with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve any problems
    • Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
    • Maintain proper change management documentation for all hardware and software modifications
    • Develop and implement standards and operating procedures
    • Provide reliable 24/7 support for all the facilities within client's service territory
    • Load balancing configuration, management, security and deployments with BiglP FS and A10 Network Products

    Key Skill Sets or Knowledge Requirements:

    • Analysis, testing, documentation, implementation and support of global data technologies
    • Capacity to successfully manage simultaneous requests from start to finish
    • Excellent verbal and written communication skills
    • Ability to work under pressure and deliver results
    • Ability to multi-task, prioritizing multiple objectives and initiatives
    • Professional, business-focused attitude
    • Strong team player
    • Strong customer service oriented and ability to interact with clients, staff, and management team

    Knowledge/experience implementing and supporting the following technologies:

    • Routing protocols BGP, OSPF, & EIGRP
    • Layer 2 protocols RSTP and vPC
    • Network monitoring and troubleshooting tools - SolarWinds, PRTG, Cisco Prime, Wireshark
    • Cisco routers 3900/4000/ASR series routers
    • Cisco Catalyst switches – 3750,3850, 4500, 6500
    • Cisco Nexus switches - 2K, 5K, 7K, 9K
    • Access control list (ACLs), VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS), Quality of Service (QoS) and IP routing
    • WAN and LAN connectivity technologies
    • Load Balancer (LTM/GTM) technologies
    • WAN Acceleration technologies

    Desired Career Experience & Education Requirements:

    • 5+ years' relevant working experience
    • Extensive knowledge of subnetting
    • Solid understanding of routing protocols BGP, OSPF, & EIGRP
    • Solid understanding of layer 2 protocols RSTP and vPC
    • High School diploma


    • Bachelor's Degree in Computer Science or related field
    • CCNP and/or CCNA


    Apply directly for consideration as we are not using any outside agencies for any of our openings


    Job Functions & Work Environment:


    The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


    While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


    Equal Employment Opportunity: 


    Axos Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.


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