Axos Bank

  • Salesforce Admin

    Job Locations US-CA-San Diego
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    Job ID
    Job Type
    Regular Full-Time
    Centers of Excellence
  • Description:

    Born digital, Axos BankTM has reinvented the banking model, growing to nearly $10 billion in assets in just 19 years. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 online banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX (NYSE: AX).   


    We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.


    Primary Responsibilities:

    • Assist with the implementation and ongoing deployments of Salesforce Marketing Cloud solutions to a wide variety of internal business units, including Journey Builder, Ad Studio, Mobile Studio, Email Studio, etc.
    • Serve as the system administrator for the Salesforce Marketing Cloud environment, including Journey Builder and all related channels
    • Work with the marketing team and business units to analyze specifications for new marketing automation requests, including campaigns, multi-channel marketing, and managing Journeys across multiple products 
    • Support user story and process flow creation to design and develop the technical execution of Salesforce Marketing Cloud Journeys across all supported contact channels per best practices
    • Complete configuration of Journeys and Marketing Cloud modules to deliver on assigned marketing automation projects
    • Perform testing of marketing automation and demonstrate effectiveness to all stakeholders
    • Present Solutions and Demos to end-users, including User Acceptance and Regression Testing
    • Serve as Subject Matter Expert for all Marketing Cloud automation
    • Manage data feeds and other integrations with Salesforce and other systems to ensure seamless automation
    • Proactively research and make recommendations regarding new features made available with each Salesforce Marketing Cloud Release



    Key Skill Sets or Knowledge Requirements:

    • Ideally a strong background in marketing and Salesforce
    • Strong program development and management skills
    • Self-motivated, detail-oriented, organized, and willing to take complete ownership of a project
    • Flexible, can-do attitude, with ability to thrive in highly dynamic environment


    Desired Career Experience & Education Requirements:

    • 2+ years' of customer marketing, demand generation, and/or other relevant marketing
    • 1+ year's of automated marketing campaign management experience using cloud technology (e.g., Salesforce Marketing Cloud, Marketo, Eloqua, Pardot)
    • 1+ year's designing marketing solutions (e.g., capability assessment, requirements gathering, experience design, process re-engineering)


    • Salesforce Marketing Cloud 
    • certifications

    Apply directly for consideration as we are not using any outside agencies for any of our openings


    Job Functions & Work Environment:


    The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


    While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


    Equal Employment Opportunity: 


    Axos Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.


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