Axos Bank

  • UX Designer

    Job Locations US-KS-Kansas City
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    Job ID
    Job Type
    Regular Full-Time
    Information Technology - Services
  • Description:

    Born digital, Axos BankTM is publicly traded on the New York Stock Exchange (NYSE: AX). Axos Bank has reinvented the banking model, growing to nearly $10 billion in assets in just 19 years. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 online banks in the country! 


    We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.


    We are seeking a UX designer to transform the way we interact with our customers. This person is key to supporting the needs of various business units to deliver assets that drive engagement and increase business. A core part of this role will be working collaboratively with business units to improve our workflow and improve the experience for both internal and external customers.


    This person will be addressing opportunities related to customer engagement within the bankruptcy space to help drive the design and development of the next chapter in online banking. You will be leading various projects through the design process, working closely with product management, software development, visual design, and branding.​


    We are looking for someone with solid user-centered UX skills and with a great sense of aesthetics and design. This is a hands-on role where you will bring your creative, conceptual and problem-solving skills to translate concepts, business needs and user goals into impactful solutions. You will be working on both the web and mobile platforms. It's going to be amazing.​


    You will also be conducting customer research, usability tests and gathering feedback to improve the ease of use of various aspects of our product on both web and mobile.​

    Key Skill Sets or Knowledge Requirements:

    • An entrepreneurial spirit in which you take ownership of your product and work to continuously improve
    • Mad skills with Photoshop, Illustrator, and Sketch
    • Exposure to HTML5, CSS3 & JavaScript and ADA compliance-related issues
    • Web and Mobile design experience
    • Excellent organizational and communication skills
    • A strong commitment to meeting high expectations of end users with regard to excellent customer acquisition, retention and testing opportunities
    • Improve and enhance existing journey documents and wireframes using analytical methods and solid cross-functional requirements gathering
    • Experience working with concepts such as personalization and dynamic content based on customer and user data
    • A strong understanding of web development best practice and design methods
    • Ability to partner with various cross-functional teams for direction and consistency - providing leadership when necessary

    Desired Career Experience & Education Requirements:

    • 3+ years in UX design for software, web & mobile
    • Solid track record of successful UX design, UI design & development with an emphasis on intuitive, slick, modern designs and workflows
    • Experience with a user-centered design process and conducting usability tests
    • Experience with accessibility and ADA guidelines/compliance as it relates to websites and applications
    • Ability to promote and share the importance of accessibility
    • Degree in HCI, Interaction Design, Visual Design or related field


    Apply directly for consideration as we are not using any outside agencies for any of our openings


    Job Functions and Work Environment:


    While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


    The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.



    Equal Employment Opportunity:


    Axos Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.



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