Axos Bank

  • Information Validation Specialist

    Job Locations US-CA-San Diego
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    Job ID
    Job Type
    Temporary Part-Time
  • Description:

    Born digital, Axos BankTM is publicly traded on the New York Stock Exchange (NYSE: AX). Axos Bank has reinvented the banking model, growing to nearly $10 billion in assets in just 19 years. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 online banks in the country! 


    We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.


    The Research department is currently accepting resumes to bring forth part-time Information Validation Specialists. This is an entry level, fast paced position that supports the department efforts around underwriting data collections.  The typical day of an Information Validation Specialist entails working a 5 hour shift between the hours of 9:30 AM & 7:00 PM making 60+ outbound computer dialed calls and listening to a computer generated system, and documenting information from an automated phone system. The Research department is provided with privileged and specialized tools to provide more than probable accuracy on data to ensure success.


    Job Responsibilities:

    • Updating Salesforce records with new information
    • Organize, manage, upload important documents
    • Ensuring data quality procedures are enforced

    Key Skill Sets or Knowledge Requirements:

    • Excellent verbal and written communication skills
    • Familiarity with customer relationship management platforms
    • Ability to focus on details while multitasking in a fast paced environment
    • Enhanced understanding of internet based search options
    • Comprehensive listening skills
    • Call Center environment experience necessary


    Desired Career Experience & Education Requirements:

    • High school diploma or equivalent

    Apply directly for consideration as we are not using any outside agencies for any of our openings.


    Job Functions & Work Environment:


    The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


    While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.


    Equal Employment Opportunity: 


    Axos Bank is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.



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